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Resettlement and Housing Support Glasgow Simon Community 472 Ballater Street Glasgow G5 0QW Scotland, United Kingdom t: +44 (0)141 418 6980 f: +44 (0)141 418 6981 e: mail@glasgowsimon.com |
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Resettlement Our Resettlement Team aims to assist people who have experienced homelessness, including couples and single parents, move into their own tenancy in a planned and supported way. They offer specialist advice, information, and one-to-one and group support to help people through this process. They will continue supporting people for up to six months after they have moved into their own tenancy. They also offer support to residents from GSC’s residential projects with their transition into a tenancy. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as getting furniture and setting up payment plans for household bills. ‘Staff go the extra mile to help you – I had no furniture in my house and bare floor boards but a worker sorted furniture and carpets for me.’ ‘At the beginning, the worker helped me with all my forms and all that, went over stuff with me, and made me feel that things aren’t actually a problem, the way I thought it was. They gave me a bit of clarity, it was sort of like, ‘Are you dealing with this? You need to deal with this’, it gave me a kick up the backside to get things sorted, to deal with it, stupid things like gas bills, without worrying about it.’ The Tenancy Sustainment Team offer ongoing housing support to people who have been in their tenancy for six months, but have a history of homelessness or are at risk of homelessness. The support can be for up to three years, and is packaged depending on individual needs, but can include practical support with paying bills, attending and arranging meetings, accessing benefits and debt advice, and information on other sources of support for problems such as mental illness or addiction. This support aims to gradually assist the individual to gain the knowledge and confidence they require to live independently and resolve their housing problems. |
